Why lockouts happen
- Keys lost or left at work
- Door self-locks when it closes behind you
- A worn lock that won't turn even with the right key
- A key stuck or snapped in the cylinder
If you rent
Call your landlord or leasing office first during office hours; many keep a spare. After hours, a locksmith can open the door, but you'll need ID that matches the address or lease. Don't change the lock in a rental without permission; your lease likely requires the landlord to have a key.
Why forcing the door backfires
Kicking or prying a door can split the frame, bend the strike plate and leave the home insecure, and repairs often cost several times a lockout fee. Breaking glass carries injury risk as well.
Getting in without damage
Most standard locks can be picked or bypassed. Smart locks may open through a backup cylinder. Once inside, the locksmith can check why the lockout happened, such as a sticky latch or a worn key, and fix it before it happens again.
What it costs
Lockouts start at $19.00 plus the $29.00 service call fee. First-time customers can ask for 10% off; see the coupons.
Frequently asked questions
Can a locksmith let me into my apartment without the landlord?
Yes, if you can show you live there. Some buildings also require you to notify management.